Your email has been sent to the InnerSelf staff.
Please read the section below that pertains to your request.
ADDRESS CHANGE REQUESTS:
Your request has been sent to the InnerSelf Marketplace staff. If your
order has not yet been processed by the shipping department, we will change the
address on your order. You will receive a confirmation of the change (or of our
inability to change it if the order has already shipped) within 24 hours
(Monday-Friday). Please note that this change pertains only to this order. To
change your mailing address permanently, you will need to change it on the site
where you purchased the product. For more info,
click here.
ORDER CANCELLATION REQUESTS:
Your request has been sent to the InnerSelf Marketplace staff.
If your order has not yet been processed by the shipping department, we will
cancel your order and process the refund request. You will receive a
confirmation of the order cancellation within 24 hours (Monday-Friday), and then
a refund confirmation within 2 - 3 business days. For more info,
click here.
UPGRADING SHIPPING METHOD:
Your request has been sent to the InnerSelf Marketplace staff. If your
order has not yet been shipped, we will place a "hold" on your order until your
upgrade payment is processed. In order to upgrade your order, you must first pay
the upgrade fee online, or contact us by telephone to pay for the
upgrade. Please click here for
upgrade instructions.
ALL OTHER REQUESTS:
Your email has been sent to the InnerSelf Marketplace staff. Your email
will be responded to as soon as possible. Keep in mind that we are a small
business, and our first priority is to get orders out speedily... We do our best
to answer emails daily, but it may take one or two business days before we can
respond to your email (staff may be busy attending to shipping duties).
QUESTIONS?
Many questions can be answered at the
Customer Service
FAQ. Please check there to see if we have covered your question...
P.S. We invite you to visit our
online magazine at www.innerself.com for
great articles on personal growth, health, spirituality, relationships, and
more...
We look forward to
doing business with you again,
InnerSelf
Marketplace
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