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Complaining: A Favorite Pastime?
by Thubten Chodron
 Some
of us frequently find ourselves indulging in our "favorite" pastime:
complaining. It's not exactly our favorite activity, because it makes us more
miserable, but it's certainly one that we engage in often. We don't always see
what we're doing as complaining; in fact, we often think we're simply telling
the truth about the world. But when we look carefully, we are forced to
acknowledge that our woebegone statements are actually complaints.
What constitutes complaining? One dictionary defines it as, "An expression of
pain, dissatisfaction, or resentment." I would add that it's a statement of
dislike, blame, or judgment that we whine about repeatedly.
Contents of Complaints
We complain about anything and everything. "My flight has been cancelled."
"The insurance company refused to hear my claim." "It's too hot." "My friend is
in a bad mood."
We complain about our wealth, or lack of it. No matter how much one
possesses, no one ever feels that it is enough. We grumble that it's not fair
that others have more money than we do and that they have better opportunities
to earn it.
We complain about our health. This is not limited to the ill and elderly. "My
back hurts." "My allergies are acting up." "I have a headache." "My cholesterol
is too high." "I'm exhausted." "My heart beats irregularly." "My kidneys don't
work right." "My little toe is infected." We can talk about our own aches and
pains without tiring of the topic, although we find listening to others do the
same boring.
One of the juiciest topics of complaint is others' actions and personalities.
We resemble mental gossip columnists. "My colleague at work doesn't turn in his
work on time." "My boss is too bossy." "My employees are ungrateful." "After
everything I did for my kids, they moved to another town, and they don't come
home for holidays." "I'm fifty, and my parents are still trying to run my life."
"This person talks too loud."
Complaining about political leaders and the government — not just our own,
but others' too — is a national pastime in the USA. We bemoan unfair policies,
the brutality of oppressive regimes, the injustice of the justice system, and
the cruelty of the global economy. We write e-mails to friends who have the same
political views as we do and hope they will do something to change the
situation.
In essence, we complain about whatever meets with our disapproval.
Why Do We Complain?
We complain for a variety of reasons. In all the cases, we're looking for
something, even though we may not be aware of what it is at the time.
Sometimes we complain because we simply want someone to recognize our
suffering. Once they do, something inside us feels satisfied, but until they do,
we go on and on telling our story. For example, we may tell the story of a dear
one betraying our trust. When our friends try to fix the problem, we feel more
frustrated. We may even feel that they're not hearing us. But when they say,
"You must be very disappointed," we feel heard — our misery has been
acknowledged — and we say no more.
At other times, we continue to lament despite others' understanding. For
example, we may repeatedly complain about our health out of self-pity or the
wish to gain others' sympathy. Others may be sympathetic, but no matter what
they say or do for us, we are dissatisfied.
We may complain in the hopes that someone will fix our problem. Instead of
asking someone directly for help, we recount our sad story again and again in
the hopes that someone will get the message and change the situation for us. We
may do this because we're too lazy or frightened to try to solve the problem
ourselves. For instance, we complain to a colleague about a disturbing situation
at work in the hopes that she will go to the manager about it.
We complain to vent our emotions and our feelings of powerlessness. We
criticize government policies, the corruption of CEOs, and the activities of
politicians that prevent them from actually caring for the country. We dislike
these things, but we feel powerless to change them, so we preside over what
amounts to a court case — either mentally or with our friends — in which we
prosecute, convict, and banish the people involved.
"Venting" is often used to justify ranting about whatever we want. One friend
told me that he regularly hears people say, "I have to vent! I'm so angry, I
just can't help it." Such people seem to feel that they will explode if they
don't let off some steam. However, shouldn't we take into account the
consequences, for ourselves and others, of venting? In the Buddha's teachings we
find many other options to resolve our frustration and anger without spewing
them out on others.
Discussing vs. Complaining
What is the difference between complaining and discussing certain topics in a
constructive way? Here, our attitude or our motivation for speaking is chief.
Discussing a situation involves taking a more balanced approach, in which we
actively try to understand the origin of the problem and consider various
possible remedies. We are proactive, not reactive. We assume responsibility for
what is our responsibility and cease blaming others when we cannot control a
situation.
Thus, it's possible to discuss our health without complaining about it. We
simply tell others the facts and go on. If we need help, we ask for it directly,
instead of lamenting in the hopes that someone will rescue us or feel sorry for
us. Similarly, we can discuss our financial situation, a friendship gone awry,
an unfair policy at work, the uncooperative attitude of a salesperson, the ills
of society, the misconceptions of political leaders, or the dishonesty of CEOs
without complaining about them. This is far more productive, because discussion
with knowledgeable people can give us, and them, new perspectives on the
situation, which, in turn, helps us deal with it more effectively.
Antidotes to Complaining
For Buddhist practitioners, several meditations act as healthy antidotes to
the habit of complaining. Meditating on impermanence is a good start. Seeing
that everything is transient enables us to set our priorities wisely and
determine what is important in life. It becomes clear that the petty things
about which we complain are not important in the long run, and we let them go.
Meditating on compassion is also helpful. When our mind is imbued with
compassion, we don't view others as enemies or as obstacles to our happiness.
Instead, we see that they do harmful actions because they wish to be happy but
don't know the correct method for attaining happiness. They are, in fact, just
like us: imperfect, limited sentient beings who want happiness and not
suffering. Thus, we can accept them as they are and seek to benefit them in the
future. We see that our own happiness, in comparison to the problematic
situations others experience, is not so important. Therefore, we are able to
view others with understanding and kindness, and any inclination to complain
about, blame, or judge them evaporates.
Meditating on the nature of cyclic existence is another antidote. Seeing that
we and others are under the influence of ignorance, anger, and clinging
attachment, we abandon idealistic visions that things should be a certain way.
As a friend says to me when I mindlessly complain, "This is cyclic existence.
What do you expect?" I suppose that at that moment, I expected perfection, that
is, that everything should happen the way I want it to. Examining the nature of
cyclic existence frees us from such unrealistic thinking and from the
complaining it foments.
In his
Guide
to the Bodhisattva's Way of Life, Shantideva counsels, "If something can
be changed, work to change it. If it cannot, why worry, be upset, or complain?"
Let's remember this wise advice when the urge arises to complain.
When Others Complain
What can we do when someone incessantly complains to us about something we
cannot do anything to change? Depending on the situation, there are a few
possibilities.
One is reflective listening. Taking someone's suffering seriously, we listen
with a compassionate heart. We reflect back to the person the content or the
feeling he or she expresses: "It sounds like the diagnosis frightened you." "You
were relying on your son to take care of that, and he was so busy he forgot.
That left you in the lurch." Feeling understood, the person is free to move on
to other topics.
Another technique is to change the subject. I had an elderly relative who,
whenever I visited, would complain about every member of the family. Needless to
say, I was uninterested as well as dismayed to see him work himself into a bad
mood. So, in the middle of a tale, referring to something he had said, I would
lead the discussion in another direction. If he were complaining about someone's
cooking, I would ask if he had seen the delicious-sounding recipes in the Sunday
paper. We would begin to talk about the paper, and he would forget his previous
complaints and turn to more satisfying topics of discussion.
Joking with the person may also help. Let's say someone is melodramatic about
her ailments, draws others into her predicaments, and tries to turn all
attention to her own suffering. Avoiding her may not always be possible, and
telling her she has nothing to complain about only aggravates the situation. But
if we can earnestly smile and be playful, she may relax. For example, in an
exaggerated manner so the person knows we are joking, we could pretend to be ill
and seek her help. Or we could respond to her melodrama by being pretending to
rescue her in a playful way that makes her laugh. I do this with one person and
it works well.
Sometimes we sense that others complain simply to hear themselves talk, that
they don't really want to resolve their difficulties. It appears that they've
told the story many times in the past to various people and are stuck in a rut
of their own making. In this case, try putting the ball in their court by
asking, "What ideas do you have for what can be done?" If they ignore the
question and return to complaining, ask again, "What ideas to you have for what
could help in this situation?" In other words, refocus them on the question at
hand, instead of allowing them to get lost in their tales. Eventually, they will
begin to see that they are able to change their view of the situation or their
behavior.
This
article was excerpted from Taming the Mind, ©2004, by Thubten Chodron.
Reprinted with permission of the publisher, Snow Lion Publications.
www.snowlionpub.com
Info/Order this book.
More books by this author.
About the Author
 Bhikshuni
Thubten Chodron, an American-born Tibetan Buddhist nun, has studied and
practiced Buddhism in India and Nepal since 1975. Ven. Chodron travels worldwide
teaching and leading meditation retreats and is known for her clear and
practical explanations of the Buddha's teachings. She is the author of
Buddhism for Beginners,
Working with Anger, and
Open Heart, Clear Mind. Visit
her website at
www.thubtenchodron.org
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